Frequently Asked Questions about YUEN PRINTING

Orders & Pricing
What is your minimum order quantity (MOQ)?

MOQ varies depending on the product type, materials, and production process. For most custom printing projects, MOQs typically start from 500 units. Please contact us with your requirements for an accurate quote.

1. Share Your Project Details
Provide key information such as size, page count, materials, quantity, and any specific requirements.

2. Get a Quotation & Recommendations
A detailed quotation will be provided based on your specifications, along with suggestions to optimize quality and cost if needed.

3. Confirm Details & Sample
Finalize all specifications. A sample can be arranged for review and approval before production if required.

4. Production & Delivery
Once the order is confirmed and deposit is received, production begins. After quality inspection, the finished books are packed and shipped.

Pricing is based on multiple factors, including product size, materials qty, printing methods, finishing processes, order quantity, and delivery requirements. We provide transparent quotations after reviewing your project details. Know more about how book printing cost is calculated

Yes. We can provide multiple types of samples from engineering samples to pre-production samples or digital proofs for approval before proceeding with mass production. Sample costs is refundable once order placed. 

What file formats do you accept?

We accept print-ready files in PDF, AI, PSD, and INDD formats. All files should be created in CMYK color mode with sufficient bleed and resolution for printing.

We can assist with basic file adjustments and layout checks. 

Yes. All artwork is reviewed by our production team before printing. We will notify you if any issues are found and request confirmation before proceeding.

We suggest to send the share link by wetransfer, icloud, dropbox, etc.

What paper and material options are available?

We offer a wide range of paper stocks and materials, including coated and uncoated paper, art paper, kraft paper, specialty papers, and various cardboards. Material options depend on product type and intended use.

Finishing options include lamination (gloss, matte, soft-touch), spot UV, foil stamping, embossing, debossing, die-cutting, varnishing, and more.

Yes. Based on your product’s purpose, budget, and branding needs, we can recommend appropriate materials and finishing options.

What is your standard production lead time?

Production lead time varies depending on the product and order quantity. Typical production takes 5–7 working days after artwork approval. Exact timelines will be confirmed with your quotation.

We implement process-driven quality control at each production stage, including material inspection, in-process checks, and final inspection before shipment.

Yes. Upon request, we can provide production photos, videos, or inspection reports before shipment.

Do you offer international shipping?

Yes. We can arrange international shipping by air, sea, or courier, depending on your timeline and budget.

We can assist with standard export documentation and coordinate with logistics partners to ensure smooth shipment.

Products are packed securely using export-standard cartons to minimize damage during transportation. Custom packing solutions are available if required.

What payment methods do you accept?

We accept a variety of payment methods to accommodate different customer needs, including bank transfer (T/T), PayPal, and other commonly used international payment options.

For most orders, a deposit is required before production begins, with the balance paid before shipment. Specific payment terms may vary depending on the order size and project details.

If a quality issue is confirmed, we will work with you to identify the cause and provide an appropriate solution, including rework or compensation where applicable.

You can contact us via our website, email, or inquiry form. Please include product specifications, quantity, and any reference files to receive an accurate quote.

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